Return & Refund Policy

Effective Date: January 1, 2026

Thank you for supporting Crochet Eh Canada and our handmade creations. Because each item is carefully made and prepared specifically for our customers, we have a final sale policy.

All Sales Are Final

We do not accept returns, exchanges, or cancellations once an order has been shipped.

Please carefully review your order, including the item, size, colour, and shipping information, before completing your purchase.

Handmade Items

Our products are handmade and may have the natural variations that come with handcrafted items. These variations are part of what makes each piece unique and are not considered defects.

The measurements are listed for each wearable item, please make sure they are the correct measurements before you purchase. Don't forget washing instructions are vital DO NOT wash wearables in warm or hot water as the garments will stretch and lose its shape. Was on a delicate cycle and lay on a towel to dry. Once an order has been placed, it cannot be changed, cancelled, returned, or exchanged.

Damaged or Incorrect Items

We want you to be happy with your purchase. If your order arrives damaged or you receive an item that is different from what you ordered, please contact us as soon as possible after delivery.

Please include:

• A description of the issue
• Clear photographs of the item and packaging

We will review the situation and determine the appropriate resolution.

Refunds

Because all sales are final, refunds are not provided for change of mind, incorrect size selection, colour preference, or ordering the wrong item.

If an item is confirmed to have arrived damaged or an incorrect item was shipped, because our items are on-of-a kind, we do not offer a replacment. Contact us for another appropriate resolution at our discretion.

Shipping Issues

Crochet Eh Canada is not responsible for delays, lost packages, stolen packages, or other issues caused by the shipping carrier once an order has been shipped. Customers are responsible for providing an accurate and complete shipping address at checkout.

If your package appears to be lost or delayed, we recommend contacting the shipping carrier directly. We will do our best to assist with any information available to us.

Contact Us

If you have a question or concern regarding your order, please contact us through our website or email: crochetehcanada@gmail.com

Thank you for supporting Crochet Eh Canada a handmade Canadian small business! ❤️

Crochet Eh Canada
Creating comfort, one stitch at a time.